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ProKitSports Shipping Policy
At ProKitSports, we are committed to delivering your soccer kits quickly and safely.
1. Order Processing
* All orders are processed within 1–3 business days after payment confirmation
* Orders are not processed on weekends or public holidays
2. Shipping Time
Estimated delivery times:
* South Africa: 3–7 business days
* International Orders: 7–21 business days
Delivery times may vary depending on your location and courier services.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location.
We may offer free shipping promotions from time to time, which will be clearly shown on our website.
4. Order Tracking
Once your order has been shipped, tracking information will be provided where available.
5. Delayed or Lost Packages
While we work with trusted shipping partners, ProKitSports is not responsible for delays caused by:
* Courier service issues
* Weather conditions
* Customs delays
* Incorrect shipping details provided by the customer
If your order is significantly delayed, please contact our support team.
6. Incorrect Shipping Information
Customers are responsible for providing the correct delivery address.
ProKitSports is not responsible for orders delivered to incorrect addresses provided during checkout.
7. Damaged Deliveries
If your order arrives damaged, please contact us within 7 days of delivery with clear photos of the damage.
8. International Shipping
International customers may be responsible for customs duties, taxes, or import fees depending on their country.
These charges are the customer’s responsibility.
ProKitSports
Delivering quality soccer kits straight to your door.